SoleMark

Shipping Information

HomeShipping Information
Country
Shipping Time
Shipping Cost
Sri Lanka
3-7 business days
රු 500.00
Other Countries
TBC
Contact us
Thank you for shopping with Solemark!
Shipping Policy
We are committed to delivering your order efficiently and securely across Sri Lanka and internationally.
📍 Domestic Shipping (Within Sri Lanka)
  • Processing Time: Orders are processed within 1–2 business days.
  • Delivery Time: 2–5 business days, depending on your location.
  • Delivery Partners: We use trusted local couriers such as Domex, Aramex, or PickMe Flash.

  • Shipping Fees:

    • Free shipping on orders above LKR 10,000.
    • A flat rate of LKR 500 applies for orders below that amount.
Return Policy
We want you to be completely satisfied with your Solemark purchase. If you are not, we’re here to help!
🔄 Returns
  • Items must be returned within 14 days of delivery.
  • Products must be unused, in original condition and packaging.
  • Customers are responsible for return shipping costs unless the item was defective or incorrect.
🔁 Exchanges
  • Exchanges are accepted for size or style changes (subject to stock availability).
  • Please email us at sales@solemark.lk or call our hotline with your order details to arrange an exchange.
❌ Non-Returnable Items
  • Customized or engraved shoes.
  • Final sale items or gift cards.
💸 Refunds
  • Once we receive and inspect your returned item, your refund will be processed within 5–7 business days.
  • Refunds will be issued to the original payment method.
Contact Co-ordinates
Our Logistics Partners
  • Domestic Partners:
  • Pronto
  • International Partners:
  • DHL Express
Fulfillment Delivery
  • Delivery timeline within india:
  • 2-7 Working days
  • Delivery timeline outside india:
  • Contact us